Michele M. Hale
Business Management
Accounting and Quality Systems ConsultantPROFESSIONAL SUMMARY
- Bachelor of Science in Business Management (Cum Laude);
- Over thirty (30) years experience in technical, business and quality management systems;
- IBM Systems Engineer;
- Author of training and corporate Procedure Manuals for various companies.
Professional Experience:
| Present: |
Engineering Partners International (EPI), Inc. Kingwood (Houston), Texas Business Consultant Doc-U-Mentors, LLC, Principal |
| 1994- 2005 |
Diamond Scientific, Inc. Houston, Texas Partner, Executive Vice President Vice President, Total Quality Management Developed and implemented business practices and procedures enabling growth of small abrasive slurry manufacturer from $600K to $13M in three years. Created and implemented process flow, procedures and working instructions for various new product lines for the electronic disk drive media manufacturing industry. Designed, implemented and maintained an ISO 9000 Quality Control System. Worked in conjunction with Quality Control Departments of high technology industries using various quality systems (Six Sigma, 5S, ISO) to develop and maintain Process Control Management Plans and Systems for products with tolerances and acceptance standards of less than +/- .015A. Responsible for development of procedures for dispersion, contamination control and use of nanometer material in new product lines. Built and managed the QC laboratory. Responsible for testing designs and criteria for quality control of all incoming and outgoing materials. Evaluated and installed computer networks, software and accounting systems. Developed business plans and budgets. Accountable for the daily operations, including direct manager of: accounting, purchasing, shipping, office administration, personnel, quality control and customer service departments |
| 1987-1994 |
Dream Golf Houston, Texas Consultant, Volunteer Coordinator ? Tournament Coordinator for Doug Sanders Celebrity Classic Implemented computers into the PGA tournament office changing manual functions to electronic applications. Enlisted and directed a volunteer staff of over 1200 people necessary to efficiently run a PGA tournament. Tournament Coordinator of the Super Senior Tournament. Aided in event planning of three gala events for each tournament. 1993 Tournament Coordinator. Instrumental in forming Texas Liver Coalition, a nonprofit corporation. Developed mission statements, business plans and formulated programs for public awareness, education and support. Ran charitable fund raising events for 8 years. |
| 1981-1987 | Hale Data Systems Raleigh, NC - Dallas, TX - Houston, TX Owner Worked in conjunction with PC sellers to decide upon appropriate software needs for new PC users. Taught software/hardware educational classes and worked extensively with system project design and implementation. Developed business related Excel Spreadsheets and templates. |
| 1974-1980 |
IBM Corporation Salt Lake City, UT - Los Angeles, CA Systems Engineer Supported Sales Representatives and customers in using IBM hardware and software systems including design, implementation and training. Designed and wrote detailed installation plans and operating procedures integrating existing customer procedures. Aided in the design of an instore bridal registry. Assisted marketing team with overall technical assessment and systems assurance procedures. VM specialist for IBM Data Center in Los Angeles, CA. Product specialist for IBM Western Region. Obtained IBM Systems Symposium and numerous bonus awards. |
| Education: |
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